Case study · Home services
Riverside Home ServicesFrom page three of the map results to a steady top-three position — and a phone that keeps ringing.
Illustrative sample case study — replace with approved client data before launch
The challenge
Where the chain was breaking.
Riverside did excellent work but sat far down the map results for emergency and repair searches. A thin listing, a handful of old reviews, and a site that buried the phone number meant most urgent jobs went to whoever appeared first.
What we did
The approach.
- 01
Rebuilt the listing
Corrected categories and service areas, added real job photos, and published weekly updates so the profile reads as active and local.
- 02
Made reviews a habit
A text request after every completed job, with every reply written by a person who knows the business.
- 03
Removed friction from the call
Click-to-call above the fold on mobile and call tracking on every number so each lead had a known source.
- 04
Covered emergencies with ads
Small, geo-fenced search campaigns for urgent intent that turned on when demand spiked, not all month.
The results
412 calls from Google Business Profile in the best month.
+141% vs the same month last year.
Sample report built from illustrative data to show the format.
“We went from page three to the top of the map in under six weeks. My phone hasn't stopped ringing since — and it's the right kind of calls, real jobs in our service area.”
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