Case study · Healthcare & wellness

Bloom Dental StudioMore new-patient calls at a lower cost per patient, reported in a format the practice owner actually reads.

A dental patient smiling in the chair while a clinician shows an aligner
Industry
Healthcare & wellness
Services
Reviews · Local SEO · Websites Built to Convert
Timeline
7 months
Business
General & cosmetic dentistry · one practice

Illustrative sample case study — replace with approved client data before launch

The challenge

Where the chain was breaking.

New-patient calls had plateaued even though the care hadn't changed. The listing was thin, reviews didn't reflect patient experience, and the website didn't answer the questions people had before they were ready to call.

What we did

The approach.

  1. 01

    Reviews that say something

    A gentle, well-timed request flow that produced specific reviews about care, comfort and results — not just stars.

  2. 02

    Visibility for treatments, not just the name

    Listing and site structure built around the services patients actually search for in the area.

  3. 03

    Answers before the call

    Clear pages on treatments, pricing approach, insurance and first-visit expectations, with an easy way to enquire.

The results

+91% new-patient calls versus the previous period.

while cost per new patient fell by 31%.

+91%New-patient calls
−31%Cost per new patient
4.9★Average rating, up from 4.5
4.6%Enquiry form conversion, up from 2.1%
reports.nee.tech/sample/bloom-dental-studio
New-patient enquiries per month Previous 12 months Last 12 months
020406080AprMayJunJulAugSepOctNovDecJanFebMar

Sample report built from illustrative data to show the format.

“The monthly report is the only marketing report I've ever actually understood. New patients, cost per lead, done. No fluff, no vanity metrics.”
Dr. A. BloomFounder, Bloom Dental Studio

Next step

Your business doesn’t need more random marketing. It needs a clearer next step.

Start with the Dental Growth Blueprint for $49 USD: a review of your dental practice’s website, local visibility, patient inquiry journey and growth opportunities.

  • No long-term contracts
  • Reply within one business day
  • Plain-English reporting